Refund policy
Customer satisfaction is our top priority. We accept return and exchange requests under the following conditions.
Return Window You may request a return within 14 days of receiving your order.
Return Conditions
- If the product arrives damaged, defective, or incomplete, we will provide a free return or replacement.
- The item must be in its original packaging and unused.
- Used or opened items are not eligible for return.
Return Process To initiate a return, please contact us at yasinyusra0825@gmail.com with your order number. We will respond within 2 business days.
Shipping Costs Return shipping is covered by us in cases of defective or incorrect items. In all other cases, return shipping costs are the responsibility of the customer.